An eSIM (embedded SIM) is a digital SIM that allows you to activate a cellular plan without using a physical SIM card. Unlike traditional SIM cards, eSIMs are embedded directly into your device, enabling you to switch carriers or data plans without changing physical cards.
To verify eSIM compatibility:
iOS Devices:
Open the Settings app on your iPhone.
Check Mobile/Cellular Settings
Tap on Mobile Data (or Cellular in some regions).
Look for an option that says "Add eSIM" or "Add Cellular Plan".
If this option is available, your device supports eSIM.
Check Model Compatibility
iPhones from iPhone XS, XR, and later models (except some region-specific versions) support eSIM.
You can also check your iPhone model under Settings > General > About and verify on Apple's official website.
Check Carrier Support
Some iPhones may be eSIM-compatible but locked to a carrier.
Ensure that your carrier supports eSIM activation.
Android Devices: Navigate to Settings > About Phone > Status Information. Look for an EID number; its presence indicates eSIM support.
Yes, many modern smartphones support Dual SIM functionality, allowing the use of both an eSIM and a physical SIM card concurrently. This feature enables you to maintain two active lines, which is beneficial for managing personal and business numbers or combining local and international plans.
To install and activate an eSIM:
iOS Devices:
Purchase an eSIM plan from Global SIM Cards.
Open the Camera app and scan the provided QR code.
Follow the on-screen instructions to add the cellular plan.
Android Devices:
Purchase an eSIM plan from Global SIM Cards.
Go to Settings > Network & Internet > Mobile Network.
Select "Add Carrier" and scan the provided QR code.
Follow the prompts to complete the installation.
If you exhaust your data allowance, you can easily top up your plan through the Global SIM Cards website or mobile app. Log in to your account, select the active eSIM, and choose a suitable data package to add.
Yes, you can share your eSIM's data connection by enabling the personal hotspot feature on your device. This allows other devices to connect to the internet using your data plan. Please note that data sharing may consume your allowance more quickly.
Global SIM Cards offer data-only eSIM plans. For voice and text services, we recommend using VoIP applications such as WhatsApp, Skype, or Telegram, which utilise your data connection to make calls and send messages without incurring additional charges.
For assistance, you can reach our customer support team through:
Email: support@globalsimcards.com
Live Chat: Available on our website during business hours.
Help Center: Visit our Help Center for FAQs and troubleshooting guides.
We accept various payment methods, including major credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure payment gateways. All transactions are processed securely to protect your information.
eSIM profiles are generally tied to the device they are activated on. If you need to transfer your eSIM to a new device, please contact our customer support for assistance, as the process may require deactivating the eSIM on the old device and issuing a new activation for the new device.